Help Center

Need Help?

There are many government agencies and organizations within the state of Washington that are able to provide information and assistance; however, knowing who to contact is not always clear. Fortunately, representatives with the Washington State Library are available to assist you with locating information and services to help meet your needs.

Washington State Library staff are prepared to answer questions Monday - Friday, 8AM to 5PM (excluding state-recognized holidays).

For more options, including walk-in locations, visit Ask a Librarian.


Directory Assistance

Do you need help with finding a telephone number or email address for a state government agency, college, school, local government, or individual government employee? Visit the Online Telephone Directory or dial 360-753-5000 / toll-free 1-800-321-2808 to speak with an operator.


Access Washington Website

To request that a resource be added, changed or removed on Access Washington, or to report a problem or give feedback regarding the website, please choose from the following:


Government Contacts by Topic

Choose a topic from the list below for help with identifying the government agency best suited to provide you with the assistance you require.